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Amazon has warned 300 million customers about a rise in scam attacks during the holiday shopping season. Learn the biggest red flags, how scammers operate, and simple steps to protect your account.
As the holiday shopping rush gets closer, Amazon has issued a major warning to more than 300 million active users, urging them to stay alert for new scam attempts. With Black Friday and Cyber Monday bringing huge traffic to the platform, cybercriminals are increasing their efforts to trick customers into giving away personal or financial information.
This blog breaks down what Amazon shared, how these scams work, and how you can protect yourself during one of the busiest online shopping periods of the year.
Why Amazon Sent the Scam Warning
In an email sent on November 24, Amazon told customers that scammers are actively trying to access sensitive information such as bank details, login credentials, and personal data. These attacks often look real, making it easy for shoppers to fall for them—especially during the holiday sales season.
Amazon explained that cybercriminals may pretend to be the company and use messages designed to create fear or urgency. Their goal is simple: push you into reacting quickly without thinking.
Common Scam Tactics Targeting Amazon Users
Here are some of the most common methods scammers are using:
- Fake delivery or account issue messages
- Ads on social media offering unrealistic discounts
- Messages on unofficial channels asking for payment or login details
- Unfamiliar links requesting verification
- Unexpected tech-support phone calls
These scams often try to confuse users or make them panic—two emotions that increase the chances of someone clicking a harmful link.
How to Protect Your Amazon Account
Amazon shared several simple steps customers can follow to stay safe:
- Use only the official Amazon app or website for tracking orders, customer service, refunds, or account changes.
- Turn on two-factor authentication or use a passkey for added protection.
- Avoid responding to messages that create fake urgency.
- Never share personal information unless you are sure you’re talking to Amazon through trusted channels.
How to Identify a Scam: Key Red Flags
Amazon highlights several warning signs that shoppers should watch for:
| Red Flag | What It Means |
|---|---|
| False urgency | Scammers pressure you to act fast |
| Asking for personal details | Amazon will never ask for sensitive info through email or text |
| Purchases outside Amazon | Requests to pay through other platforms are suspicious |
| Gift card payments | A major sign of fraud |
| Unexpected orders | Don’t trust messages about items you didn’t buy |
If something feels “off,” it probably is.
Reporting Suspicious Activity
Amazon urges customers to report any message, email, or phone call that seems suspicious. Sending the full message as an attachment helps Amazon investigate more effectively. Users can also review Amazon’s security resources to learn how to secure their account or report suspicious sellers or products.
Final Thoughts
As online shopping grows every year, so do the risks. Amazon’s scam alert serves as a reminder for all shoppers: stay cautious, double-check messages, and never share personal information unless you’re 100% sure it’s genuine.
With a little awareness, you can shop confidently through the holiday season without falling victim to cybercriminals.
