Travel presents a host of customer support challenges due to the numerous touchpoints involved in a journey. Each phase – from booking to boarding – can trigger issues that may snowball into larger problems. For instance, errors during the booking process can affect flight or accommodation plans, while delays or baggage issues can arise at…
Fashion, culture, art, history – and diamonds – all come together in Antwerp. Here’s how to do it Brussels and Bruges get all the attention, but Antwerp is Belgium’s most dynamic city. Shaped by its Flemish heritage, working port and centuries-old diamond trade, it’s a destination that feels both historic and excitingly modern offering a…
From the Arctic Circle to Slovenia’s Julian Alps, we pick scenic and soothing retreats to don snowshoes, ski empty pistes and tune into winter Marketing slogans usually leave me cold, but even I can’t argue with “Queen of the Dolomites”, the sobriquet given to Cortina d’Ampezzo. There’s a regal air about this venerable ski resort…
The new A350 Premium Economy cabin, debuting on the Delhi-New York route, offers travellers a more comfortable journey with 24 spacious seats arranged in a 2-4-2 configuration. Air India’s A350 is now the only non-stop service between India and the United States to offer private suites in Business Class, featuring 28 suites in a 1-2-1…
Whether you’re into proper winter adventures, such as snorkelling in Iceland, or just a bit of après-ski, our readers’ tips include something for everyone Waking up to a pink Arctic sunrise over endless fir trees from my bunk on the overnight train from Stockholm to Abisko was the perfect start to a winter adventure. The…
The GM Ringway is an extraordinary circular route that takes in industrial heritage, countryside, towpaths and hills. Here’s how one 10-mile section shapes up … Two swans and six dusty-grey cygnets mew and whistle as they glide in single file along the canal. Silver birches wiggle their leaves in the gentlest of autumn breezes. Auburn,…
Ghost-hunters will love the grisly tales that cling to these medieval manors, ancient burial grounds and chilling castles, chosen by a gothic horror novelist – and all are open to visitors Blickling Hall is a handsome house that boasts gothic architecture and plenty of atmosphere. However, the old Tudor house that once stood here is…
The recent threats—60 received in a single day on October 28—have escalated concerns within the aviation industry and prompted a response from India’s top government officials. Prime Minister Narendra Modi addressed the issue in a cabinet meeting, underscoring the need for a “whole of government” approach to combat this menace.
After decades of nomadic existence, the Polish capital’s art temple is open for permanent business in an inspirational, light-filled new building When Poland joined the European Union 20 years ago, our world changed. I was a student in Warsaw, and spent my savings on a train ticket to Berlin – not for migrant work, but…
India represents a significant market for Ras Al Khaimah’s tourism sector. With a 20 per cent year-on-year increase in Indian visitors in 2023, RAK’s allure is backed by direct flights and proximity to major Indian cities. In an exclusive interview with ETTravelWorld, Raki Phillips, CEO of the Ras Al Khaimah Tourism Development Authority (RAKTDA), shared…
