Meta Description: ChatGPT experienced a partial outage on February 4, causing errors for users worldwide. Here’s what happened, why it went down, and when services returned.
ChatGPT, the popular AI chatbot developed by OpenAI, faced service disruptions on February 4, leaving many users confused and frustrated. Reports of errors increased rapidly, and users struggled with availability, login issues, and failed custom GPT updates. This marked the second day in a row that OpenAI experienced technical problems.
If you were wondering “Is ChatGPT down?”, here is a clear and simple breakdown of what happened.
Is ChatGPT Down on February 4?
Yes, ChatGPT experienced a partial outage on February 4. Reports of issues began around noon Eastern Time and increased sharply throughout the day. At the peak, more than 15,000 users reported problems.
Most users reported direct issues with ChatGPT responses failing or not loading properly. A smaller number experienced app-related problems and login difficulties. The situation reached its highest point around early afternoon before slowly improving.
What Problems Did Users Face?

According to OpenAI’s service status updates, the outage caused multiple issues across the platform. These included:
- ChatGPT availability being impacted
- Elevated error rates across services
- Custom GPT updates failing for many users
OpenAI confirmed they were actively investigating the issue and working on a fix. While no exact cause was immediately shared, the problem affected both free and paid users.
Why Did ChatGPT Go Down?
OpenAI stated that users were experiencing elevated errors across impacted services. While no technical details were publicly released, the company confirmed that a mitigation process was underway.
This type of issue is usually related to server load, system updates, or internal platform changes. Since ChatGPT handles millions of requests daily, even small technical problems can affect large numbers of users.
When Did ChatGPT Start Working Again?
There was no official time given for full service restoration. However, by mid-afternoon, the number of reported issues dropped significantly to fewer than 250. This indicated that OpenAI’s mitigation steps were effective and services were gradually stabilizing.
ChatGPT Outage: Day-to-Day Comparison
Here is a simple comparison of the two consecutive outage days:
| Feature | Feb. 3 Outage | Feb. 4 Outage |
|---|---|---|
| Error Type | Elevated error rates | Partial outage |
| ChatGPT Access | Limited | Heavily impacted |
| API Services | Affected | Less affected |
| Recovery Speed | Slower | Faster |
This table shows that while both days had issues, the February 4 outage recovered more quickly.
What Is ChatGPT and Why It Matters

ChatGPT is an AI chatbot launched in 2022 by OpenAI. It uses large language models to generate human-like responses. Users rely on ChatGPT for research, writing, coding help, translations, and customer support tasks.
Many businesses and individuals depend on ChatGPT daily, which is why even short outages create widespread concern.
Final Thoughts
The February 4 ChatGPT outage was short-lived but noticeable. It highlighted how dependent users have become on AI tools for daily tasks. While OpenAI resolved the issue quickly, repeated outages raise questions about platform stability.
For now, ChatGPT is back online and working for most users. If similar issues occur again, keeping an eye on service status updates can help users stay informed.
